Terms & Conditions
These Terms govern your relationship with the operator of ruby-fortune-casino-new-zealand, accessible exclusively via ruby-fortune-nz.com. By accessing or using this website, you agree to be bound by these Terms, effective as of 6 November 2025.
Definitions
- Operator: Bayton Ltd, registered in Malta (C41970), with headquarters at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' Xbiex XBX1011, Malta, licensed by the Malta Gaming Authority (MGA/B2C/145/2007) valid through 2025.
- User/Player: Any individual who registers for, accesses, or uses the services provided via ruby-fortune-nz.com in New Zealand.
- Account: The personal profile created by the User for participation in gaming activities on the website.
- Bet: Any monetary stake placed on a game, event, or outcome offered by the Operator.
- Bonus: Promotional credits or offers granted to Users under specified terms.
- Wager: The act of staking real or bonus funds on the website's games.
- Game: Any gambling activity (slots, table games, live casino) available on ruby-fortune-nz.com.
- Terms: This legally binding agreement between the User and the Operator, including all referenced policies.
Account Registration
Eligibility and Verification
- Age Requirement: Users must be at least 18 years old and legally permitted to gamble under New Zealand law.
- Registration Process: Users are required to complete the online registration form on ruby-fortune-nz.com, providing accurate personal and contact details. Registration is subject to email verification and successful completion of Know Your Customer (KYC) processes, which may include the submission of government-issued identification and proof of address.
- Accuracy and Security: Users must ensure all information provided is truthful and current. Passwords and account credentials must be kept confidential. Any unauthorized use or suspected breach must be reported immediately to support@ruby-fortune-nz.com.
- One Account Policy: Each User may register only one account. Duplicate accounts may be closed, and related funds or winnings forfeited.
Regional Compliance Note: New Zealand law requires strict adherence to age and identity verification for all gambling accounts.
Betting & Gameplay Rules
General Rules
- Placing Bets: Bets may only be placed using available real or bonus funds. Minimum and maximum bet limits apply and are specified within each game. Only bets placed and confirmed through the website's interface are valid.
- Modification and Cancellation: Bets cannot be modified or cancelled after confirmation, except in the event of technical errors or malfunctions expressly acknowledged by the Operator.
- Fair Play: Users must not use unfair methods, automated tools, or collude with other players. The Operator reserves the right to void bets and suspend accounts in case of suspected fraud or rule violations.
Live Casino & Chat Conduct
- Respectful Behaviour: Insults, abusive language, or any form of harassment in chats or live games is strictly prohibited.
- Cheating and Collusion: Any attempt to manipulate game outcomes or collaborate with others to gain unfair advantage will result in immediate suspension and possible legal action.
Regional Compliance Note: Responsible gambling and anti-fraud measures are strictly enforced under NZ remote gambling regulations.
Bonus Terms
Activation and Wagering Requirements
- Eligibility: Bonuses may only be claimed by Users who meet specific promotional conditions and have completed KYC verification.
- Wagering Requirements: All bonuses are subject to wagering requirements, typically 70x unless otherwise specified, to be met within 30 days of activation. Wagers must be completed using eligible games as listed in the bonus offer.
- Prohibited Actions: Use of multiple accounts, automated betting, or attempting to circumvent bonus rules (including low-risk bets or hedging) is strictly forbidden and will lead to forfeiture of bonus and winnings.
- Promotion Stacking: Combining multiple bonuses or promotions in a manner not intended by the Operator is not permitted unless expressly stated.
Regional Compliance Note: All bonus offers and fulfilment must comply with New Zealand Advertising Standards and Gambling Act 2003.
Payments & Withdrawals
Deposit Methods and Limits
- Accepted Methods: Deposits can be made via credit/debit cards, e-wallets, and other methods as listed on ruby-fortune-nz.com. Cryptocurrency deposits are not currently supported for NZ Users.
- Minimum/Maximum Limits: Deposit and withdrawal limits are specified per method and user status; these are detailed in the cashier section of the website.
- Fees: The Operator does not charge fees for deposits or withdrawals; however, Users' financial institutions may impose additional charges.
Withdrawals and Processing
- Request Procedure: Withdrawals must be requested through the website, subject to KYC verification and anti-money laundering (AML) checks. Processing typically occurs within 24-72 hours, excluding public holidays.
- Bonuses and Refunds: Withdrawals of winnings derived from bonuses are subject to completion of wagering requirements. Any refund of bets or bonuses is at the Operator's sole discretion in cases of technical failure or error.
- Account Verification: The Operator reserves the right to withhold withdrawals pending completion of identity and source-of-funds verification to comply with NZ AML/CFT requirements.
Regional Compliance Note: All payment and withdrawal operations are fully compliant with New Zealand anti-money laundering laws and remote gambling regulations.
Limitation of Liability
- Operator Obligations: The Operator is committed to providing fair, accurate, and uninterrupted gaming services, subject to system and network limitations.
- Exclusions: The Operator accepts no liability for losses or damages resulting from technical failures, internet interruptions, unauthorized account access, or force majeure events. Users are responsible for maintaining the security of their devices and internet connection.
- Maximum Compensation: Any potential compensation for losses or errors is strictly limited to the amount wagered on the affected bet or game.
Regional Compliance Note: These limitations are set in accordance with New Zealand consumer protection and remote gambling law.
Intellectual Property Rights
- Ownership: All website content, including software, graphics, trademarks, and text, is the exclusive property of Bayton Ltd or its licensors and is protected by international copyright and trademark laws.
- Restrictions: Users may not copy, reproduce, distribute, or create derivative works from any part of ruby-fortune-nz.com without prior written consent from the Operator.
- Third-Party Content: Where third-party intellectual property is used, such use is authorized and protected under separate agreements.
Regional Compliance Note: All intellectual property protections apply under New Zealand Copyright Act 1994.
Privacy & Data Protection
All personal data is processed in accordance with the Operator's Privacy Policy and in strict compliance with New Zealand Privacy Act 2020. Users are encouraged to review the Privacy Policy for detailed information about data collection, storage, and usage practices. By using ruby-fortune-nz.com, Users consent to such processing.
Changes to Terms
- Notification: The Operator reserves the right to amend these Terms at any time. Users will be notified of material changes via email or prominent notice on the website (e.g., banner notification).
- Continued Use: Continued use of the website after changes are published constitutes acceptance of the updated Terms. If Users do not agree, they may discontinue use and request account closure.
Regional Compliance Note: Changes are implemented in accordance with NZ consumer protection requirements for online contracts.
Termination & Suspension
- Grounds: The Operator may suspend or terminate User accounts for breach of these Terms, suspected fraud, prohibited conduct, or as required by law or regulatory authorities.
- Procedure: Where feasible, Users will be notified via email of the reason for suspension or termination. Any remaining account funds, subject to AML and bonus requirements, will be returned to the User's verified payment method.
- User-Initiated Closure: Users may close their account at any time by contacting support@ruby-fortune-nz.com. All outstanding obligations must be settled prior to closure.
Regional Compliance Note: NZ law requires the Operator to retain records and report certain activities to regulatory authorities in the event of account closure or suspicious activity.
Governing Law & Jurisdiction
- Applicable Law: These Terms are governed by the laws of Malta, as the Operator is licensed by the Malta Gaming Authority, and to the extent applicable, by the laws of New Zealand.
- Dispute Resolution: Any dispute or claim arising from these Terms shall first be addressed by contacting the Operator's support. If unresolved, disputes may be referred to the Malta Gaming Authority or the appropriate New Zealand dispute resolution body. Legal proceedings may be brought before the courts of Malta or, where applicable, New Zealand courts.
- Alternative Dispute Resolution: Users may also seek independent mediation through eCOGRA (https://ecogra.org).
Regional Compliance Note: This section aligns with cross-jurisdictional regulation and NZ remote gambling legal frameworks.
Contact Information
- Customer Support Email: support@ruby-fortune-nz.com
- General Enquiries: general@ruby-fortune-nz.com
- Press Enquiries: press@ruby-fortune-nz.com
- Contact Form: https://ruby-fortune-nz.com/contact
- Headquarters Address: Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' Xbiex XBX1011, Malta
- Legal & Licensing: Malta Gaming Authority (MGA/B2C/145/2007) valid through 2025
- Certification: eCOGRA Safe and Fair Seal (ecogra.org)
Author: Liam Thompson, Legal-Technical Content Specialist